Of the 4.3 million small to medium enterprises (SMEs) currently operating in the UK, a whopping 80% are estimated to be underinsured.

It’s a shocking statistic.

Yet what’s even more frightening are the potentially devasting consequences of that shortfall and the impact being underinsured could have on the future success – and survival – of your business. 

Want to know more about the risks involved and the importance of making sure your level of insurance matches your business needs? Then keep reading or contact the team at Rigby Financial today.  

What is underinsurance?

A business is classed as underinsured if the sum insured fails to meet business requirements in the event of a claim.

The reality of this means that, even though you might have business insurance in place, it’s a false economy. Should you ever have to make a claim, it will fail to offer you the level of financial protection you need – putting your business at risk.

Why is it a particular issue at the moment?

Don’t get us wrong, under insurance has long been a problem. It’s an easy trap to fall into. As businesses evolve, policies get left behind and fail to reflect the current business needs or financial climate.

That said, there are several factors that have currently exacerbated the situation making underinsurance more of a risk than ever before. These include:

  • Brexit
  • the impact of Covid
  • the war in Ukraine
  • the current energy crisis
  • inflationary pressures

All of these events have conspired to increase the cost of things such as materials, parts, and labour. Meaning that getting work done, how long it takes to complete, and the resulting costs are all impacted.

Worryingly, the effect of these combined issues has led to over half of the businesses questioned in a recent poll (51%) admitting to cutting back on at least one type of insurance cover – leaving businesses dangerously vulnerable.

As a result, there is now a market-wide push to ensure people are aware of the perils of being inadequately insured.

Consequences of being underinsured

The impact of being underinsured can have devastating and far-reaching consequences, including: 

  • loss of revenue
  • loss of workforce
  • cash flow problems
  • production delays
  • issues with supply chains
  • customer dissatisfaction and reputational damage
  • a detrimental impact on employee wellbeing 

How to avoid being underinsured

According to research carried out for Aviva, 10% of SMEs (in context, that’s more than half a million UK businesses) don’t think they could survive if they had to pay up to £10,000 towards a claim because they weren’t sufficiently covered.

Could you?

The good news is there are things you can do to ensure you never have to find out.

–         Start with a thorough valuation

There are costs associated with a property evaluation which can make this an unpopular point to try and drive home. Although a broker can usually secure a desktop survey by a fully qualified RICS surveyor for as little as £100 – and we guarantee it’s money well spent!  

Fail to get the fundamental figures right and the problem will only get worse. Starting with a true and fair evaluation, from the get-go, will help to ensure your policy is accurate and stays on track.

–         Don’t be too focused on market value

The value of your business premises is one thing, but the real issue is how much it would cost to rebuild.

Prices are never static and this sum – from the materials and labour to the time taken to get the work done – can have a real impact on over costs. And it’s this figure that needs to be reflected in your claim.

–         Review regularly

This is a key point to remember – review your policy regularly!

Figures in a survey carried out by YouGov on behalf of Aviva show that 28% of SMEs haven’t reviewed their sums insured in the last 12 months!

It’s recommended to have an independent professional valuation at least every 3 years. These regular updates will help to ensure you don’t fall into the trap of being underinsured.

–         Don’t ignore things

Don’t assume it won’t happen to you – it could! Sticking your head in the sand or putting ‘sort the insurance’ at the bottom of the to-do list is a risky strategy.

If anything changes – from diversifying your services to up- or down-sizing – it’s essential to contact your broker to ensure the sum insured is updated.

Even if things don’t appear to have changed at surface level, remember that seasonal changes can have a huge impact on the cost of stock and that prices for items like replacement machinery can quickly change.     

–         Factor in business interruption

Ensuring you’re fully covered is about more than just replacing the bricks and mortar. The time it takes to return to normal also needs to be considered.

The average time it takes to get back on your feet after a major loss – such as a flood or fire – is typically 12 months, often longer. So not only do you need to factor in the rebuild, but you also need to consider the loss of current and future business during that time – customers don’t always come back!

–         Let your broker do the hard work for you

Don’t fret about whether you’re fully covered, have got your figures right, or thought about everything you need to – that’s what your broker is there to do.

Work with the team here at Rigby Financial and not only will we help to find you the best possible deal, with the best possible coverage, we’ll also make sure things stay that way. Facilitating access to expert valuers and helping to keep you on track with regular catchups and timely reviews to ensure you always have the right amount of cover.

Talk to the team

Worried you could be underinsured? 

Don’t wait for the worst to happen before you find out!

Being underinsured puts your business at risk so make sure it’s fully protected with comprehensive business insurance through Rigby Financial

To find out more, arrange a valuation, or discuss your business needs in more detail, contact the team and let’s safeguard the future of your business together.  

You can call us on 01744 886077, email equiries@rigbyfinancial.co.uk or fill in our contact form and we’ll be back in touch soon.

About the author

Andrew Rigby

Andrew Rigby

LinkedIn profile Managing Director – General Insurance Division

Andrew has been involved with the business for over 20 years and oversees the day to day running of the General Insurance section. He actively manages a portfolio of commercial and high net worth...

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    Posted on Google Google
    J Best
    18 days ago
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    I cannot recommend Rigby Financial enough. Both Jeremy and Josh have helped me with my financials and helped to explain all of the confusing technical terms so that it's all less daunting! Jeremy is extremely responsive and is always on hand to answer any of my questions. Being a first time buyer, Josh has been unbelievably prompt with his emails and keeps me updated at every stage, answering all my somewhat daft questions and putting my mind at ease. Thoroughly recommend!

    Owner's reply
    Thanks Jess, glad we’ve been able to help you unravel the jargon to make it clear and understandable. 👍🏼
    Posted on Google Google
    L Winter
    19 days ago
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    Always great service from Rigby. Very responsive to questions and queries. Would highly recommend.

    Owner's reply
    Thanks Lisa, it’s an absolute pleasure supporting you and your business 👍🏼
    Posted on Google Google
    M Best
    24 days ago
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    As a complete novice on the process of buying a house, Rigby Financial have taken all of the worries and concerns out of my hands and guided me clearly throughout the process. Josh has kept in contact throughout, answered all of my questions promptly and shown a professional and friendly approach at all times. I would highly recommend Rigby Financials for anyone needing expert, informative advice & guidance, all given in a very relatable manner.

    Owner's reply
    ☺️Well isn’t this a lovely review - thanks Mandy! We try our hardest to make things as simple & stress free as possible, so it’s great to hear Josh has offered his usual first class service…..we’re only sorry he’s not available to help unpack boxes too 🤣! Wishing you lots of happiness in your new home .
    Posted on Google Google
    G Grocott
    31 days ago
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    Fantastic experience with Rigby Financial. Josh was a great help throughout the whole process — professional, knowledgeable, and always quick to respond to any questions I had. The team made everything straightforward and easy to understand, and the service was excellent from start to finish. I’d highly recommend Rigby Financial to anyone looking for friendly, reliable advice.

    Owner's reply
    Thank you for such great feedback 👍🏼 we are really pleased you have been happy with the service provided.
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    C
    215 days ago
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    Excellent professional and personal service. I have used Rigby for many years and they have always served our business well.

    Owner's reply
    Thank you, CarolineM! So good to hear that our service has met your expectations over the years. It means a lot to have your trust and continued support.
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    T Lift Engineering
    313 days ago
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    As a business, we have used both the Insurance and Financial services of Rigby Financial for many years now. They take care of our Business Insurance, Cyber Insurance, Motor Trade Insurance, Company Pension Scheme, Group Life Cover, Private Medical Cover, Financial Investments and Employee Financial Planning Advice and we have always found them to be both efficient and highly professional in all aspects of the services provided. They take great interest in the specific needs of our business and have always given us clear well informed up to date advice to ensure we are well protected in a world that is ever changing. Our account managers are friendly, helpful and always available when needed. Outside of the business relationship, on a personal level I use Rigby Financial for my private home and car insurance along with their pension planning, investments and life cover. I would have no hesitation in recommending the services of Rigby Financial to both businesses and private individuals.

    Owner's reply
    Wow 🥰 thank you for such an amazing review, we are really glad to hear you feel looked after and it’s great knowing that you are happy with our service👍🏼
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    L Kissock
    326 days ago
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    We have been using Rigby Financial for many years. We have always received excellent service from Kieron and the team, they are so helpful and efficient. The team consistently provides correspondence that is both clear and concise, ensuring that communication is straightforward and easily understood. They are diligent in making certain that we always have the appropriate cover in place, giving us peace of mind that our requirements are thoroughly met. We would not hesitate to recommend Rigby Financial to anyone looking for a reliable insurance company.

    Owner's reply
    Thanks for the great review Lee, good to hear Kieron and the team are looking after you well👍🏼
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    C Danby
    336 days ago
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    I have used Rigby Financial for many years for both our business insurances and also at home. They are really easy to deal with, always proactive and make our insurance dealings very simple.

    Owner's reply
    Thanks Carl, great to hear we’re giving you the support you need for all your insurances.
    Posted on Google Google
    A Halstead
    338 days ago
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    We have used Rigby for many years both personally and professionally with our companies. Throughout that time we have always received an excellent service from all the team. From day one Jeremy has always been extremely helpful, friendly and approachable. He has kept us well informed about our products and we appreciate the personal touch that Rigby provide and how knowledgeable and professional Jeremy is and always value his advice. We would highly recommend.

    Owner's reply
    So good to hear Amy, thank you!
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    O Phillips
    338 days ago
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    I have dealt with Rigby for a number years whilst building and operating my property business. They facilitated insurance on single dwelling properties to large multi unit development projects. I can always rely on them to sort the insurance side of my business, with minimal oversight or need for my involvement. I feel confident in recommending them to anyone.

    Owner's reply
    Thank you for such a positive review👍🏼
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    J Harrison
    338 days ago
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    I have used Rigby Financial for a few years now with multiple policies. Great customer service and prompt with finding the best renewal price every year

    Owner's reply
    Thanks Jamie good to hear you’ve been pleased with the service.
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    D Chana
    339 days ago
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    We own Bold Vets in St Helens and working with Rigby Insurance has been a godsend, taking all of the stress away from ensuring we’re covered for every eventuality. They’re straightforward, professional but friendly. Everything a family run business should be! They’ve helped us with everything from car insurance to more specialist veterinary practice cover. We highly recommend Andrew and the team and wouldn’t go anywhere else.

    Owner's reply
    Thanks David it’s really good to work with you guys and lovely to get such positive feedback👍🏼
    Posted on Google Google
    E Honey
    339 days ago
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    We’ve been using Rigby Financial for many years and have always received excellent service. Kieron has been consistently helpful, professional, and approachable, making sure we have the right cover in place and explaining everything clearly. It’s reassuring to know we can rely on them year after year, and we wouldn’t hesitate to recommend Rigby Financial to anyone looking for reliable insurance and outstanding customer care.

    Owner's reply
    Thanks for the great review
    Posted on Google Google
    A Hunter
    340 days ago
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    We have relied on Rigby Financial for all our business insurance needs for the past 10 years. Both Kieron and Jeremy consistently deliver excellent service, and their expertise and support are truly exceptional

    Owner's reply
    Thanks for a great review
    Posted on Google Google
    J Faulkner
    340 days ago
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    Arcoframe has used Rigby Insurance for nearly 20 years, and the level of service we've received has always been excellent. They handle all of our insurance needs, including our fleet of vans as well as buildings and contents insurance. Our main point of contact throughout the years has been Keiren, who has consistently gone above and beyond to assist us. He’s always been helpful, knowledgeable, and quick to respond whenever we’ve needed support or advice. We highly recommend Rigby Insurance to any business looking for a reliable and professional insurance partner.

    Owner's reply
    Thanks for the great review
    Posted on Google Google
    P Turner
    340 days ago
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    Rigby Financial has been handling our insurance for many years, and Kieron and his team are always responsive, professional, and readily available whenever you need assistance.

    Owner's reply
    Thanks for the great review
    Posted on Google Google
    T Buckley
    340 days ago
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    I've used rugby financial since I set my business up 15 years ago supply me with all our insurances the team is always happy to help with an any questions.an if they don't know the answer they find it out for you ,I can't recommend them enough ,give them a call today 😁

    Owner's reply
    Thanks Tom for the fantastic review 👍🏼
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    J Stevenson
    340 days ago
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    Great Service, always very helpful and a great price.

    Owner's reply
    Thank you for the review
    Posted on Google Google
    J Mcknight
    340 days ago
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    Jeremy has been helping me over a number of years from preparing pensions and savings to ensuring I am making best use of my funds. Everything is proactive and reviewed annually. If I have any questions they are answered immediately.

    Owner's reply
    Thank you for the great review, its really good to hear our clients are pleased with the service they receive.
    Posted on Google Google
    E Ross
    340 days ago
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    Great service, quick responses.

    Owner's reply
    Thanks for the review
    Posted on Google Google
    P Livesley
    340 days ago
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    I have used Rigbys for over 20 years. Very competitive, always do there best. Speedy service. I can highly recommend them.

    Owner's reply
    Thank you for the great review.
    Posted on Google Google
    T Whitehead
    692 days ago
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    Having dealt with Rigby Financial for over 10 years I now use them for a number of services both personally and commercially. Always a pleasure to deal with, offering reliable advice and professional service with a personal touch.

    Owner's reply
    Thank you for the great review Tom 👍🏼
    Posted on Google Google
    K Sanderson
    773 days ago
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    When we were looking to replace our insurance advisor our criteria was to have a more personal service and deal with the same person and not a call centre, Rigby Financial was exactly what we were looking for. No matter if it was for renewal, adjusting the cover or to make a claim, the interpersonal experience and advice from Rugby Financial has been second to none!

    Owner's reply
    Thanks Keith for the lovely review 👍🏼
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    L Rawlinson
    775 days ago
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    Amazing company and staff. I have always received a high standard of customer service. Highly recommend!

    Owner's reply
    Thank you for the great review
    Posted on Google Google
    L Connor
    775 days ago
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    Rigby Financial have been managing our insurance for many years now and I wouldn't go anywhere else. Kieron and his team are very responsive, professional, and always on hand if I need any help or advice.

    Owner's reply
    Thank you for the great review 👍🏼

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