Why use an Independent Financial Adviser?

Having a financial product in place doesn’t mean that it remains to be the correct product for you as you move through your financial life.

Everyone’s circumstances change over time and it is therefore vital that these plans are reviewed regularly to ensure that they remain fit for purpose.

The professional advisers at Rigby Financial are on hand to give you advice at times when you need it and to review your circumstances and ensure that your arrangements are relevant to your needs.

What we do:

Put our clients at the heart of everything that we do
Full holistic financial planning… we really do look at the bigger picture
One to one service with our professional and diploma qualified advisers
Carry out a thorough fact find with you to identify your current situation understand your goals and to prioritise them
Look closely at your circumstances and recommend products or services that match your needs and aspirations
Research the entire market place to ensure that you have the most suitable solution for you as an individual
Provide you with regular performance updates
Complete all documentation with you
Ensure that the products recommended are the most tax efficient available
Provide you with a detailed written report, explaining our recommendations and discounting alternative options
A point of contact at all times
Help and assistance whenever you need it

Get in touch Call today

Meet The Team

About Us

Find out more

History

About Us

When Ralph Rigby started his own general insurance brokerage on 1st September 1980 never in his wildest dreams did he ever think that the company would now be the largest independent broker in St Helens…

Find out more

Our Culture

About Us

The highest standards are a prerequisite of our service charter and our ambition is to become your preferred and trusted partner…

Find out more

Why use an Insurance Broker?

About Us

At Rigby Financial we believe in giving you unparalleled support throughout the life of your policy allowing you to concentrate on other matters…

Find out more

      EXCELLENT  
   Based on 32 reviews 
    
 
 
 
   
 
 
      Posted on Google  
  
 
   J Best 
 18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I cannot recommend Rigby Financial enough. Both Jeremy and Josh have helped me with my financials and helped to explain all of the confusing technical terms so that it's all less daunting! Jeremy is extremely responsive and is always on hand to answer any of my questions. Being a first time buyer, Josh has been unbelievably prompt with his emails and keeps me updated at every stage, answering all my somewhat daft questions and putting my mind at ease. Thoroughly recommend!

Owner's reply
Thanks Jess, glad we’ve been able to help you unravel the jargon to make it clear and understandable. 👍🏼
  
 
     Posted on Google  
  
 
   L Winter 
 19 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Always great service from Rigby. Very responsive to questions and queries. Would highly recommend.

Owner's reply
Thanks Lisa, it’s an absolute pleasure supporting you and your business 👍🏼
  
 
     Posted on Google  
  
 
   M Best 
 24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. As a complete novice on the process of buying a house, Rigby Financial have taken all of the worries and concerns out of my hands and guided me clearly throughout the process. Josh has kept in contact throughout, answered all of my questions promptly and shown a professional and friendly approach at all times. I would highly recommend Rigby Financials for anyone needing expert, informative advice & guidance, all given in a very relatable manner.

Owner's reply
☺️Well isn’t this a lovely review - thanks Mandy! We try our hardest to make things as simple & stress free as possible, so it’s great to hear Josh has offered his usual first class service…..we’re only sorry he’s not available to help unpack boxes too 🤣! Wishing you lots of happiness in your new home .
  
 
     Posted on Google  
  
 
   G Grocott 
 31 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic experience with Rigby Financial. Josh was a great help throughout the whole process — professional, knowledgeable, and always quick to respond to any questions I had. The team made everything straightforward and easy to understand, and the service was excellent from start to finish. I’d highly recommend Rigby Financial to anyone looking for friendly, reliable advice.

Owner's reply
Thank you for such great feedback 👍🏼 we are really pleased you have been happy with the service provided.
  
 
     Posted on Google  
  
 
   C 
 215 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent professional and personal service.  I have used Rigby for many years and they have always served our business well.

Owner's reply
Thank you, CarolineM! So good to hear that our service has met your expectations over the years. It means a lot to have your trust and continued support.
  
 
     Posted on Google  
  
 
   T Lift Engineering 
 313 days ago
 
 
 Trustindex verifies that the original source of the review is Google. As a business, we have used both the Insurance and Financial services of Rigby Financial for many years now. They take care of our Business Insurance, Cyber Insurance, Motor Trade Insurance, Company Pension Scheme, Group Life Cover, Private Medical Cover, Financial Investments and Employee Financial Planning Advice and we have always found them to be both efficient and highly professional in all aspects of the services provided. They take great interest in the specific needs of our business and have always given us clear well informed up to date advice to ensure we are well protected in a world that is ever changing. Our account managers are friendly, helpful and always available when needed. Outside of the business relationship, on a personal level I use Rigby Financial for my private home and car insurance along with their pension planning, investments and life cover. I would have no hesitation in recommending the services of Rigby Financial to both businesses and private individuals.

Owner's reply
Wow 🥰 thank you for such an amazing review, we are really glad to hear you feel looked after and it’s great knowing that you are happy with our service👍🏼
  
 
     Posted on Google  
  
 
   L Kissock 
 326 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We have been using Rigby Financial for many years. We have always received excellent service from Kieron and the team, they are so helpful and efficient. The team consistently provides correspondence that is both clear and concise, ensuring that communication is straightforward and easily understood. They are diligent in making certain that we always have the appropriate cover in place, giving us peace of mind that our requirements are thoroughly met. We would not hesitate to recommend Rigby Financial to anyone looking for a reliable insurance company.

Owner's reply
Thanks for the great review Lee, good to hear Kieron and the team are looking after you well👍🏼
  
 
     Posted on Google  
  
 
   C Danby 
 336 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have used Rigby Financial for many years for both our business insurances and also at home. They are really easy to deal with, always proactive and make our insurance dealings very simple.

Owner's reply
Thanks Carl, great to hear we’re giving you the support you need for all your insurances.
  
 
     Posted on Google  
  
 
   A Halstead 
 338 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We have used Rigby for many years both personally and professionally with our companies. Throughout that time we have always received an excellent service from all the team.  From day one Jeremy has always been extremely helpful, friendly and approachable.  He has kept us well informed about our products and we appreciate the personal touch that Rigby provide and how knowledgeable and professional Jeremy is and always value his advice.  We would highly recommend.

Owner's reply
So good to hear Amy, thank you!
  
 
     Posted on Google  
  
 
   O Phillips 
 338 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have dealt with Rigby for a number years whilst building and operating my property business. They facilitated insurance on single dwelling properties to large multi unit development projects. I can always rely on them to sort the insurance side of my business, with minimal oversight or need for my involvement. I feel confident in recommending them to anyone.

Owner's reply
Thank you for such a positive review👍🏼
  
 
     Posted on Google  
  
 
   J Harrison 
 338 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have used Rigby Financial for a few years now with multiple policies. Great customer service and prompt with finding the best renewal price every year

Owner's reply
Thanks Jamie good to hear you’ve been pleased with the service.
  
 
     Posted on Google  
  
 
   D Chana 
 339 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We own Bold Vets in St Helens and working with Rigby Insurance has been a godsend, taking all of the stress away from ensuring we’re covered for every eventuality. They’re straightforward, professional but  friendly. Everything a family run business should be! They’ve helped us with everything from car insurance to more specialist veterinary practice cover. We highly recommend Andrew and the team and wouldn’t go anywhere else.

Owner's reply
Thanks David it’s really good to work with you guys and lovely to get such positive feedback👍🏼
  
 
     Posted on Google  
  
 
   E Honey 
 339 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We’ve been using Rigby Financial for many years and have always received excellent service. Kieron has been consistently helpful, professional, and approachable, making sure we have the right cover in place and explaining everything clearly. It’s reassuring to know we can rely on them year after year, and we wouldn’t hesitate to recommend Rigby Financial to anyone looking for reliable insurance and outstanding customer care.

Owner's reply
Thanks for the great review
  
 
     Posted on Google  
  
 
   A Hunter 
 340 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We have relied on Rigby Financial for all our business insurance needs for the past 10 years. Both Kieron and Jeremy consistently deliver excellent service, and their expertise and support are truly exceptional

Owner's reply
Thanks for a great review
  
 
     Posted on Google  
  
 
   J Faulkner 
 340 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Arcoframe has used Rigby Insurance for nearly 20 years, and the level of service we've received has always been excellent. They handle all of our insurance needs, including our fleet of vans as well as buildings and contents insurance. Our main point of contact throughout the years has been Keiren, who has consistently gone above and beyond to assist us. He’s always been helpful, knowledgeable, and quick to respond whenever we’ve needed support or advice. We highly recommend Rigby Insurance to any business looking for a reliable and professional insurance partner.

Owner's reply
Thanks for the great review
  
 
     Posted on Google  
  
 
   P Turner 
 340 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Rigby Financial has been handling our insurance for many years, and Kieron and his team are always responsive, professional, and readily available whenever you need assistance.

Owner's reply
Thanks for the great review
  
 
     Posted on Google  
  
 
   T Buckley 
 340 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I've used rugby financial since I set my business up 15 years ago supply me with all our insurances the team is always happy to help with an any questions.an if they don't know the answer they find it out for you ,I can't recommend them enough ,give them a call today 😁

Owner's reply
Thanks Tom for the fantastic review 👍🏼
  
 
     Posted on Google  
  
 
   J Stevenson 
 340 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great Service, always very helpful and a great price.

Owner's reply
Thank you for the review
  
 
     Posted on Google  
  
 
   J Mcknight 
 340 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jeremy has been helping me over a number of years from preparing pensions and savings to ensuring I am making best use of my funds. Everything is proactive and reviewed annually. If I have any questions they are answered immediately.

Owner's reply
Thank you for the great review, its really good to hear our clients are pleased with the service they receive.
  
 
     Posted on Google  
  
 
   E Ross 
 340 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great service, quick responses.

Owner's reply
Thanks for the review
  
 
     Posted on Google  
  
 
   P Livesley 
 340 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have used Rigbys for over 20 years. Very competitive, always do there best. Speedy service. I can highly recommend them.

Owner's reply
Thank you for the great review.
  
 
     Posted on Google  
  
 
   T Whitehead 
 692 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Having dealt with Rigby Financial for over 10 years I now use them for a number of services both personally and commercially. Always a pleasure to deal with, offering reliable advice and professional service with a personal touch.

Owner's reply
Thank you for the great review Tom 👍🏼
  
 
     Posted on Google  
  
 
   K Sanderson 
 773 days ago
 
 
 Trustindex verifies that the original source of the review is Google. When we were looking to replace our insurance advisor our criteria was to have a more personal service and deal with the same person and not a call centre, Rigby Financial was exactly what we were looking for.  No matter if it was for renewal, adjusting the cover or to make a claim, the interpersonal experience and advice from Rugby Financial has been second to none!

Owner's reply
Thanks Keith for the lovely review 👍🏼
  
 
     Posted on Google  
  
 
   L Rawlinson 
 775 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing company and staff. I have always received a high standard of customer service. Highly recommend!

Owner's reply
Thank you for the great review
  
 
     Posted on Google  
  
 
   L Connor 
 775 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Rigby Financial have been managing our insurance for many years now and I wouldn't go anywhere else.  Kieron and his team are very responsive, professional, and always on hand if I need any help or advice.

Owner's reply
Thank you for the great review 👍🏼

Unsure what you’re looking for?
Speak to one of our experts.

Get in touch

Why has my premium gone up?

What does excess mean?

How long does it take for a claim to pay out (and what can delay it)?

Too many people fail to understand the dangers of underinsurance. Don’t be one of them…

What is underinsurance?

Why is underinsurance an issue?

· Incorrect sums insured

· Underestimating the value of possessions

Why has my premium gone up?

What does excess mean?

How long does it take for a claim to pay out (and what can delay it)?

Too many people fail to understand the dangers of underinsurance. Don’t be one of them…

What is underinsurance?

Why is underinsurance an issue?

· Incorrect sums insured

· Underestimating the value of possessions

Having a financial product in place doesn’t mean that it remains to be the correct product for you as you move through your financial life.

Unsure what you’re looking for? Speak to one of our experts.

Why has my premium gone up?

What does excess mean?

How long does it take for a claim to pay out (and what can delay it)?

Too many people fail to understand the dangers of underinsurance. Don’t be one of them…

What is underinsurance?

Why is underinsurance an issue?

· Incorrect sums insured

· Underestimating the value of possessions

Unsure what you’re looking for?
Speak to one of our experts.