When it comes to fleet insurance, misconceptions are everywhere.

Many businesses assume it’s only designed for large companies with huge vehicle fleets. Others believe it’s more expensive, more restrictive, or too complicated to manage.

The reality?

Many of these beliefs simply aren’t true.

Whether you operate a handful of vans, a mixed fleet of cars and commercial vehicles, or rely on employee-owned vehicles for business travel, the right fleet insurance policy could save you time, reduce costs – and provide greater flexibility than you might expect!

Here, the Rigby Financial team separate fact from fiction by tackling 10 of the most common myths surrounding fleet insurance. Discover what’s true, what’s outdated, and how understanding the facts could help your business make smarter, more cost-effective insurance decisions.

1. “Fleet insurance is only for big companies.”

Many small and medium-sized businesses assume fleets are for companies with dozens of vehicles.

Reality: Businesses with as few as 2–5 vehicles – including trades, sales teams, delivery services, and startups – often qualify.

2. “It costs more than insuring vehicles individually.”

Some businesses stick with individual policies to control costs.

Reality: Fleet policies can lower total spend, reduce admin time, and often provide better negotiating power with insurers.

3. “Only named drivers are covered.”

This is a concern for companies with shift work or a high staff turnover.

Reality: Many fleet policies allow any authorised employee to drive, as long as they meet eligibility criteria, which is ideal for operational flexibility.

4. “Fleet insurance limits how we use vehicles.”

Businesses worry about restrictions on travel or mixed usage.

Reality: Policies can be structured to cover business use, commuting, and limited personal use, depending on needs.

5. “All vehicles must be the same.”

Companies with mixed operations often assume they need separate policies.

Reality: A single fleet policy can include cars, vans, trucks, and specialist vehicles, streamlining cover.

6. “One claim will push premiums up across the fleet.”

This one’s a biggy and the concern often leads to underreporting minor incidents.

Reality: Insurers assess overall risk management and claims patterns, not just individual accidents.

7. “Fleet insurance includes every type of coverage.”

Some businesses assume they’re fully protected once insured.

Reality: For all encompassing cover, add-ons such as tools and equipment cover, goods-in-transit, breakdown assistance, and hired/non-owned vehicle cover usually need to be selected.

8. “Only company-owned vehicles can be insured.”

This can be limiting for modern, flexible workforces.

Reality: Many fleet policies can include leased vehicles, rentals, and director-owned cars used for work.

9. “Fleet policies are harder to manage.”

Decision-makers worry about added complexity.

Reality: Fleet insurance often reduces the administrative burden by consolidating renewals, documentation, and reporting.

10. “Driver risk isn’t a big factor in fleet policies.”

Some businesses overlook driver management.

Reality: Insurers still consider driver age, experience, and training, and strong driver-risk controls can help reduce premiums.

Get expert advice you can trust

Every business is different, which is why it’s important to choose a fleet policy that’s tailored to your specific needs.

Whether you’re unsure fleet insurance is right for your business, or you’d like to review your current cover, our experienced team is here to help.

We’ll take the time to understand your requirements, explain your options in plain English, and find a solution that offers the right protection at a competitive price.

Get in touch with us today for friendly, expert advice and a no-obligation quote.

Enter your details below

For your free no-obligation quote, or call 01744 886077

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
    Posted on Google Google
    A Webster
    1 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Always polite, efficient and helpful
    Posted on Google Google
    J Best
    22 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I cannot recommend Rigby Financial enough. Both Jeremy and Josh have helped me with my financials and helped to explain all of the confusing technical terms so that it's all less daunting! Jeremy is extremely responsive and is always on hand to answer any of my questions. Being a first time buyer, Josh has been unbelievably prompt with his emails and keeps me updated at every stage, answering all my somewhat daft questions and putting my mind at ease. Thoroughly recommend!

    Owner's reply
    Thanks Jess, glad we’ve been able to help you unravel the jargon to make it clear and understandable. 👍🏼
    Posted on Google Google
    L Winter
    23 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Always great service from Rigby. Very responsive to questions and queries. Would highly recommend.

    Owner's reply
    Thanks Lisa, it’s an absolute pleasure supporting you and your business 👍🏼
    Posted on Google Google
    M Best
    28 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    As a complete novice on the process of buying a house, Rigby Financial have taken all of the worries and concerns out of my hands and guided me clearly throughout the process. Josh has kept in contact throughout, answered all of my questions promptly and shown a professional and friendly approach at all times. I would highly recommend Rigby Financials for anyone needing expert, informative advice & guidance, all given in a very relatable manner.

    Owner's reply
    ☺️Well isn’t this a lovely review - thanks Mandy! We try our hardest to make things as simple & stress free as possible, so it’s great to hear Josh has offered his usual first class service…..we’re only sorry he’s not available to help unpack boxes too 🤣! Wishing you lots of happiness in your new home .
    Posted on Google Google
    G Grocott
    35 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Fantastic experience with Rigby Financial. Josh was a great help throughout the whole process — professional, knowledgeable, and always quick to respond to any questions I had. The team made everything straightforward and easy to understand, and the service was excellent from start to finish. I’d highly recommend Rigby Financial to anyone looking for friendly, reliable advice.

    Owner's reply
    Thank you for such great feedback 👍🏼 we are really pleased you have been happy with the service provided.
    Posted on Google Google
    C
    219 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Excellent professional and personal service. I have used Rigby for many years and they have always served our business well.

    Owner's reply
    Thank you, CarolineM! So good to hear that our service has met your expectations over the years. It means a lot to have your trust and continued support.
    Posted on Google Google
    T Lift Engineering
    317 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    As a business, we have used both the Insurance and Financial services of Rigby Financial for many years now. They take care of our Business Insurance, Cyber Insurance, Motor Trade Insurance, Company Pension Scheme, Group Life Cover, Private Medical Cover, Financial Investments and Employee Financial Planning Advice and we have always found them to be both efficient and highly professional in all aspects of the services provided. They take great interest in the specific needs of our business and have always given us clear well informed up to date advice to ensure we are well protected in a world that is ever changing. Our account managers are friendly, helpful and always available when needed. Outside of the business relationship, on a personal level I use Rigby Financial for my private home and car insurance along with their pension planning, investments and life cover. I would have no hesitation in recommending the services of Rigby Financial to both businesses and private individuals.

    Owner's reply
    Wow 🥰 thank you for such an amazing review, we are really glad to hear you feel looked after and it’s great knowing that you are happy with our service👍🏼
    Posted on Google Google
    L Kissock
    330 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We have been using Rigby Financial for many years. We have always received excellent service from Kieron and the team, they are so helpful and efficient. The team consistently provides correspondence that is both clear and concise, ensuring that communication is straightforward and easily understood. They are diligent in making certain that we always have the appropriate cover in place, giving us peace of mind that our requirements are thoroughly met. We would not hesitate to recommend Rigby Financial to anyone looking for a reliable insurance company.

    Owner's reply
    Thanks for the great review Lee, good to hear Kieron and the team are looking after you well👍🏼
    Posted on Google Google
    C Danby
    340 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I have used Rigby Financial for many years for both our business insurances and also at home. They are really easy to deal with, always proactive and make our insurance dealings very simple.

    Owner's reply
    Thanks Carl, great to hear we’re giving you the support you need for all your insurances.
    Posted on Google Google
    A Halstead
    342 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We have used Rigby for many years both personally and professionally with our companies. Throughout that time we have always received an excellent service from all the team. From day one Jeremy has always been extremely helpful, friendly and approachable. He has kept us well informed about our products and we appreciate the personal touch that Rigby provide and how knowledgeable and professional Jeremy is and always value his advice. We would highly recommend.

    Owner's reply
    So good to hear Amy, thank you!
    Posted on Google Google
    O Phillips
    342 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I have dealt with Rigby for a number years whilst building and operating my property business. They facilitated insurance on single dwelling properties to large multi unit development projects. I can always rely on them to sort the insurance side of my business, with minimal oversight or need for my involvement. I feel confident in recommending them to anyone.

    Owner's reply
    Thank you for such a positive review👍🏼
    Posted on Google Google
    J Harrison
    342 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I have used Rigby Financial for a few years now with multiple policies. Great customer service and prompt with finding the best renewal price every year

    Owner's reply
    Thanks Jamie good to hear you’ve been pleased with the service.
    Posted on Google Google
    D Chana
    343 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We own Bold Vets in St Helens and working with Rigby Insurance has been a godsend, taking all of the stress away from ensuring we’re covered for every eventuality. They’re straightforward, professional but friendly. Everything a family run business should be! They’ve helped us with everything from car insurance to more specialist veterinary practice cover. We highly recommend Andrew and the team and wouldn’t go anywhere else.

    Owner's reply
    Thanks David it’s really good to work with you guys and lovely to get such positive feedback👍🏼
    Posted on Google Google
    E Honey
    343 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We’ve been using Rigby Financial for many years and have always received excellent service. Kieron has been consistently helpful, professional, and approachable, making sure we have the right cover in place and explaining everything clearly. It’s reassuring to know we can rely on them year after year, and we wouldn’t hesitate to recommend Rigby Financial to anyone looking for reliable insurance and outstanding customer care.

    Owner's reply
    Thanks for the great review
    Posted on Google Google
    A Hunter
    344 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We have relied on Rigby Financial for all our business insurance needs for the past 10 years. Both Kieron and Jeremy consistently deliver excellent service, and their expertise and support are truly exceptional

    Owner's reply
    Thanks for a great review
    Posted on Google Google
    J Faulkner
    344 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Arcoframe has used Rigby Insurance for nearly 20 years, and the level of service we've received has always been excellent. They handle all of our insurance needs, including our fleet of vans as well as buildings and contents insurance. Our main point of contact throughout the years has been Keiren, who has consistently gone above and beyond to assist us. He’s always been helpful, knowledgeable, and quick to respond whenever we’ve needed support or advice. We highly recommend Rigby Insurance to any business looking for a reliable and professional insurance partner.

    Owner's reply
    Thanks for the great review
    Posted on Google Google
    P Turner
    344 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Rigby Financial has been handling our insurance for many years, and Kieron and his team are always responsive, professional, and readily available whenever you need assistance.

    Owner's reply
    Thanks for the great review
    Posted on Google Google
    T Buckley
    344 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I've used rugby financial since I set my business up 15 years ago supply me with all our insurances the team is always happy to help with an any questions.an if they don't know the answer they find it out for you ,I can't recommend them enough ,give them a call today 😁

    Owner's reply
    Thanks Tom for the fantastic review 👍🏼
    Posted on Google Google
    J Stevenson
    344 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Great Service, always very helpful and a great price.

    Owner's reply
    Thank you for the review
    Posted on Google Google
    J Mcknight
    344 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Jeremy has been helping me over a number of years from preparing pensions and savings to ensuring I am making best use of my funds. Everything is proactive and reviewed annually. If I have any questions they are answered immediately.

    Owner's reply
    Thank you for the great review, its really good to hear our clients are pleased with the service they receive.
    Posted on Google Google
    E Ross
    344 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Great service, quick responses.

    Owner's reply
    Thanks for the review
    Posted on Google Google
    P Livesley
    344 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I have used Rigbys for over 20 years. Very competitive, always do there best. Speedy service. I can highly recommend them.

    Owner's reply
    Thank you for the great review.
    Posted on Google Google
    T Whitehead
    696 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Having dealt with Rigby Financial for over 10 years I now use them for a number of services both personally and commercially. Always a pleasure to deal with, offering reliable advice and professional service with a personal touch.

    Owner's reply
    Thank you for the great review Tom 👍🏼
    Posted on Google Google
    K Sanderson
    777 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    When we were looking to replace our insurance advisor our criteria was to have a more personal service and deal with the same person and not a call centre, Rigby Financial was exactly what we were looking for. No matter if it was for renewal, adjusting the cover or to make a claim, the interpersonal experience and advice from Rugby Financial has been second to none!

    Owner's reply
    Thanks Keith for the lovely review 👍🏼
    Posted on Google Google
    L Rawlinson
    779 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Amazing company and staff. I have always received a high standard of customer service. Highly recommend!

    Owner's reply
    Thank you for the great review
    Posted on Google Google
    L Connor
    779 days ago
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Rigby Financial have been managing our insurance for many years now and I wouldn't go anywhere else. Kieron and his team are very responsive, professional, and always on hand if I need any help or advice.

    Owner's reply
    Thank you for the great review 👍🏼

    Unsure what you’re looking for?
    Speak to one of our experts.

    Call today